Terms & Conditions

We provide specialized digital services including, but not limited to:

• Bespoke web design, frontend and backend software engineering.
• Custom digital platforms, customer portals, and API integrations.
• Business workflow automations and cloud infrastructure setups.
• Ongoing maintenance, security updates, and performance monitoring under our Treen Care plans.

Each specific project scope, deliverables, timeline estimates, and commercial considerations are defined in a mutually agreed Statement of Work (SOW) or proposal.

To enable timely and successful delivery of projects, the Client agrees to:

• Provide timely access to brand assets, copy, imagery, APIs, credentials, and third-party systems required for execution.
• Ensure that all materials supplied do not infringe on any third-party intellectual property or copyright.
• Designate a primary project point-of-contact for reviews, feedback, and milestone approvals within reasonable turnaround times.

Deliverables Transfer: Upon full and final settlement of all agreed invoices for a given project, full ownership and intellectual property rights in the custom design assets and custom code built exclusively for the Client transfer to the Client.

Pre-existing Frameworks:Treen Tech Co retains ownership of generic open-source utilities, reusable boilerplate code, pre-existing libraries, and internal development tooling (“Background IP”), for which the Client is granted a perpetual, non-exclusive, royalty-free license to use as part of the delivered solution.

Portfolio Showcase: Unless explicitly restricted by an active Non-Disclosure Agreement (NDA), Treen Tech Co reserves the right to showcase completed project outcomes, live URLs, and screenshots in our portfolio, case studies, and marketing materials.

• Payment Milestones: Standard project engagements typically follow milestone structures (e.g., initial deposit upon kickoff, progress milestones, and final delivery release) unless agreed under a recurring retainer.
• Invoicing Schedule: Invoices are payable in GBP (£) or EUR (€) within 14 calendar days of issuance unless otherwise stipulated in the SOW.
• Late Payments: Unpaid invoices beyond the due date may incur statutory interest under the UK Late Payment of Commercial Debts (Interest) Act 1998, and may result in the temporary suspension of active engineering work.

We warrant that our services will be performed with professional skill, diligence, and care consistent with prevailing industry standards.

To the maximum extent permitted by English law, neither party shall be liable for any indirect, incidental, or consequential damages, loss of profits, data loss, or business interruption. In all circumstances, our maximum aggregate liability arising under or in connection with any project shall not exceed the total fees paid by the Client to Treen Tech Co under the relevant Statement of Work in the 6 months preceding the claim.

Either party may terminate an ongoing agreement with 30 days written notice, or immediately if the other party commits a material breach of these Terms that remains uncured after 14 days notice.

In the event of termination prior to project completion, the Client will be invoiced for all work performed and non-recoverable expenses incurred up to the effective termination date.

These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England & Wales.

The courts of England & Wales shall have exclusive jurisdiction to settle any dispute or claim arising from or connected to these Terms.